What We Do
At Kaydian Consulting, we help organizations tackle workforce challenges with both data-driven analysis and stakeholder insight. By combining advanced analytical tools and techniques with conversations across your organization, we uncover the root causes of labor issues. From there, we build tangible solutions such as labor forecasts, workforce models, master schedules, and decision-making frameworks—all designed for realistic implementation. Even when data is fragmented, anecdotal, or limited, our approach delivers clear findings and actionable recommendations. Ultimately, our goal is to provide practical workflows that align people, processes, and systems for lasting impact. Below are the core services we specialize in.
Connecting Strategy with Execution
Services
Our services are organized into two core areas: Workforce Management, which strengthens how you manage and optimize your workforce today, and Workforce Planning, which positions you to meet the talent and organizational challenges of tomorrow.
Workforce Management (Operational)
Driver-Based Staffing Models
We design staffing models built on real operational drivers (census, volume, patient acuity, etc.) so that staffing levels fluctuate with actual demand.
Labor Cost Analytics
We analyze and interpret labor costs (wages, overtime, agency use, shrinkage, etc.) and productivity trends to uncover reasons behind high labor spend and identify opportunities for savings.
Optimized-Compliant Scheduling
We deliver scheduling solutions that define the right headcount and optimal FT/PT/PRN mix to control costs while ensuring compliance with industry regulations, labor laws, and union contracts.
Task Distribution Analysis
We assess how responsibilities are allocated across roles to ensure workloads are balanced, achievable, and structured for maximum productivity.
Workforce Planning (Strategic)
Strategic Organizational Design
We evaluate spans and layers, reporting relationships, and organizational structure to streamline decision-making, eliminate inefficiencies, and align structures with business goals.
Future Workforce Forecasting
We project workforce supply and demand using advanced modeling to help you anticipate talent needs, plan for growth, and stay ahead of market shifts.
Critical Roles and Skills Gap Analysis
We identify high-demand roles vital to your organization’s success, as well as analyze current skills against future needs to highlight gaps and opportunities to close them.
Buy-Build-Borrow Framework
We develop data-driven decision-making logic to determine when to hire externally, upskill current employees, or leverage contingent labor—critical during mergers & acquisitions and periods of economic uncertainty.
Who We Serve
With years of expertise in human capital strategy, Kaydian Consulting knows that workforce challenges look different in every sector. Because every organization has its own culture, structure, and nuances, we design tailored strategies rather than one-size-fits-all solutions. Whether you're addressing today’s labor challenges or planning for long-term goals, our approach can help your employees, all while protecting both morale and profitability. We specialize in the sectors below—and we’re here to help your organization overcome its workforce challenges.
Industry Sectors
Healthcare and
Senior Living
If your healthcare or senior living organization is facing high turnover, staffing shortages, and rising overtime costs—all compounded by complex regulatory requirements—Kaydian Consulting can help. Our workforce experts apply labor analytics and optimized staffing and scheduling strategies to help you maintain quality care while keeping labor costs under control.
Call Center
Call centers often face high turnover from stress and limited flexibility, unpredictable call volumes, and fluctuating customer expectations. Kaydian Consulting integrates standard WFM metrics with data from other sources that influence call patterns. This deeper analysis improves forecasting and scheduling, helping you stabilize coverage, reduce labor costs, and strengthen employee retention.
Financial and Business Services
In business services, non-routine work makes it difficult to measure skills and output or decide between permanent staff and contractors—often resulting in costly cycles of hiring, layoffs, expensive contract or offshore labor, and rehiring. Our expertise in building decision-making frameworks and skills forecasting, helps to ensure that the right talent is in the right role at the right time.
Retail or Hospitality
Both retail and hospitality struggle with persistent turnover, seasonal demand swings, and the challenge of attracting younger, reliable workers. Since the two sectors operate differently, generic solutions rarely work. Through labor analytics and statistical forecasting, we predict demand more accurately, improve scheduling efficiency, and help to build a more stable workforce.